UK Shipping: All orders qualify for free standard delivery. We will usually dispatch orders before 2pm on the same day and should be delivered within 2 -3 working days.
International shipping: Please contact us for an exact price.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide the order number.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we will ask you to post the item as soon as you can. You will receive the refund once we receive the item back. Usually, it takes about 3 days for the item to arrive back.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Additionally, we cannot accept returns for earrings and similar hygienic products.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.